Complimentary tracked delivery
Every order ships with tracking, at no charge within the US. Orders leave us within 3–10 business days and the tracking link arrives by email as soon as yours is on its way. Large fixtures may arrive in more than one box.
Final sale, fully backed
All sales are final, so please check dimensions, finish and voltage before ordering. If a fixture arrives damaged, send us a photo within 48 hours and we replace or refund it. You keep the damaged item. Wrong item? We send the right one.
Two-year warranty
Every fixture is covered for two years against manufacturing defects. Write to support@eliovieri.com with your order number and a photo or video of the fault.